{ "captured": "2026-10-20", "note": "", "total": 414, "items": [ { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31910169", "reviewUrl": "https://www.dealerrater.com/consumer/social/31910169", "reviewDate": "August 28, 2026", "rating": 5.0, "title": "I came in knowing what I wanted and was ready to sit for", "review": "hours going back and forth. L*** H*** made it extremely simple and gave me an amazing price. It only took a couple hours from start to finish! My wife and I left feeling very good about our purchase. I highly recommend this place.", "author": "S*** F***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "L*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31910060", "reviewUrl": "https://www.dealerrater.com/consumer/social/31910060", "reviewDate": "August 28, 2026", "rating": 5.0, "title": "Era un placer trabajar con L*** para encontrar mi carro", "review": "ideal. Agradezco toda su ayuda en mantener el proceso simple y rapido! Encontre el carro perfecto para mi hija aqui. 5 estrellas.", "author": "R*** S***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "L*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31860233", "reviewUrl": "https://www.dealerrater.com/consumer/social/31860233", "reviewDate": "August 14, 2026", "rating": 5.0, "title": "Just bought a new VW Atlas here and it was easier than I", "review": "expected. xxxxxxto the team for working to get me the color/trim level I wanted. Surprisingly quick process to test drive, agree on price and drive home my new car!", "author": "B*** V***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "I*** F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-14", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31340646", "reviewUrl": "https://www.dealerrater.com/consumer/social/31340646", "reviewDate": "April 04, 2026", "rating": 5.0, "title": "S*** and D*** were patient and helped us through the", "review": "whole process, no rush and very accommodating. We had narrowed our choices down, went to multiple dealerships and researched online options. They put us in the car that fit our primary needs at a competitive price. Easy peasy.", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G*** a*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-04", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31018996", "reviewUrl": "https://www.dealerrater.com/consumer/social/31018996", "reviewDate": "January 15, 2026", "rating": 5.0, "title": "I recently purchased a Volvo XC-40.", "review": "My sales representative was D*** G***. D*** was fabulous. Experienced, knowledgeable, and friendly. I highly recommend buying a vehicle from him. Great experience from start to finish.", "author": "J***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-01-15", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30713098", "reviewUrl": "https://www.dealerrater.com/consumer/social/30713098", "reviewDate": "October 29, 2025", "rating": 5.0, "title": "We recently purchased a Volvo V60 Cross Country, and the", "review": "entire experience was absolutely top-notch from start to finish. S*** made the process seamless - her brand knowledge, enthusiasm, and passion really stood out. She took the time to understand what we were looking for and helped us find the perfect fit. S*** even took time on her day off to ensure the paperwork was ready for us. Landon was fantastic in handling the details and paperwork - professional, efficient, and thorough, which made everything smooth and stress-free. Grayson was ready and walked us through all the technology and features of the V60 XC, making sure we were setup and our questions answered. This Volvo team works so well together and truly cares about creating a great Customer experience. Thank you all for making this purchase such a pleasure. We absolutely love our new Volvo!", "author": "k***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-10-29", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "13033713", "reviewUrl": "https://www.dealerrater.com/consumer/social/13033713", "reviewDate": "January 15, 2025", "rating": 5.0, "title": "This was the best car buying experience that we have ever", "review": "had. We worked with C*** P*** and he took care of us from start to finish. It was a rainy day and he wanted to make sure that we drove off with an immaculate looking car. He even did some of the detailing himself! Brandie, Chris and Dave were also fantastic! Every single person at this dealership provide top notch customer service!", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-15", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "13008242", "reviewUrl": "https://www.dealerrater.com/consumer/social/13008242", "reviewDate": "January 07, 2025", "rating": 5.0, "title": "Best car dealership I have bought a car from recently.", "review": "They took great care of me and understood what I wanted. One of their key salespeople D*** G*** is professional in every phase of the sale. D*** Know’s Volvo’s inside and out. This was a NO pressure experience. I was not moved from person to person. I would recommend anyone who wants a Volvo and a great sales experience. Sincerely Chris Hollabaugh", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G*** A*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-07", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12960980", "reviewUrl": "https://www.dealerrater.com/consumer/social/12960980", "reviewDate": "December 23, 2024", "rating": 5.0, "title": "I recently purchased the Volvo XC90 Plug-in Hybrid from", "review": "Herzog-Meier Volvo, and the entire experience exceeded my expectations. A special thanks to senior sales expert Mr. D*** G***, who guided us patiently through the process of selecting the perfect car for our needs. His expertise and understanding of our requirements made the decision-making process smooth and enjoyable. I also want to express my gratitude to Brandie Trice, the Volvo Sales Manager, for her invaluable assistance in helping us take advantage of all the financial rebates available for hybrid/electric purchases. Her knowledge and support made a significant difference in maximizing the benefits of our purchase. Finally, a big thank you to Grayson Moore for taking the time to walk us through the features of our new Volvo XC90, both before and after the purchase. His thorough explanations and helpful demonstrations ensured we felt confident and excited about driving our new car. Overall, the team at Herzog-Meier Volvo made this purchase a truly seamless and positive experience. I highly recommend them for anyone looking to buy a Volvo! -M***", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-12-23", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12664648", "reviewUrl": "https://www.dealerrater.com/consumer/social/12664648", "reviewDate": "October 01, 2024", "rating": 5.0, "title": "We leased our second Volvo from Herzog-Meier a 2025 V60", "review": "Cross Country. Also the second Volvo lease Mr. D*** G*** facilitated for us. Mr. G*** is without question the best Volvo Brand Ambassador Herzog-Meier has! He is easy to talk to, doesn't push you, steer you in any direction... just makes you comfortable and assures the process goes through without a hitch. A pleasure to do business with. Thanks D***! Another great experience.", "author": "b***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-10-01", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12508426", "reviewUrl": "https://www.dealerrater.com/consumer/social/12508426", "reviewDate": "August 19, 2024", "rating": 5.0, "title": "I worked closely with S*** and S*** to find a", "review": "vehicle that worked for me. They were so kind, easy to reach, flexible, and communicative with me. I’ve purchased cars from several other dealerships, and hands down this was the best experience I’ve had. I highly recommend them and I will be coming back whenever I decide I want to get another vehicle.", "author": "L***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** a*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-08-19", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12428747", "reviewUrl": "https://www.dealerrater.com/consumer/social/12428747", "reviewDate": "July 28, 2024", "rating": 5.0, "title": "Couldn’t have been happier with K*** and S***.", "review": "They were respectful of our time and wants. Super honest. Not pushy. Totally recommend.", "author": "S*** C***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "K*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 3.0, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 3.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-07-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10946830", "reviewUrl": "https://www.dealerrater.com/consumer/social/10946830", "reviewDate": "July 06, 2023", "rating": 5.0, "title": "B*** at Herzog-Meier Mazda was so friendly and went", "review": "above and beyond in answering all of my questions about the vehicle I was interested in. Definitely one of the best dealerships I have experienced and I love my new Miata!", "author": "t***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "B*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-07-06", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10815878", "reviewUrl": "https://www.dealerrater.com/consumer/social/10815878", "reviewDate": "June 02, 2023", "rating": 5.0, "title": "Great service and wonderful people!", "review": "Happy my God let me choose this dialer for my purchase. God’s Blessings to all of them!", "author": "R*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-06-02", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10746406", "reviewUrl": "https://www.dealerrater.com/consumer/social/10746406", "reviewDate": "May 14, 2023", "rating": 5.0, "title": "R*** was great.", "review": "Made the whole process very easy. We really like our new car!", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-05-14", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10745697", "reviewUrl": "https://www.dealerrater.com/consumer/social/10745697", "reviewDate": "May 13, 2023", "rating": 5.0, "title": "I’m so happy, R*** was the best, he listened to me and", "review": "delivered what I wanted 100% and now I know exactly what to do. Can pay the instalments for 2/3 years then pay off everything. I can give the car to my son, he will be 15/16 by then and I can get a new one. Best idea ever. I will forever be thankful for your suggestion and for trying until we got something. God bless you", "author": "a***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "R*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-05-13", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10710003", "reviewUrl": "https://www.dealerrater.com/consumer/social/10710003", "reviewDate": "May 03, 2023", "rating": 5.0, "title": "R*** was very knowledgeable, helpful, and very easy to", "review": "work with. Would definitely recommend this dealer to anyone!", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-05-03", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10671959", "reviewUrl": "https://www.dealerrater.com/consumer/social/10671959", "reviewDate": "April 23, 2023", "rating": 5.0, "title": "D*** G*** is the best!", "review": "Once again D*** made my buying experience smooth and pleasant! I highly recommend D*** and Herzog for your automotive needs. Thanks D***!", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G*** ,*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-04-23", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10656409", "reviewUrl": "https://www.dealerrater.com/consumer/social/10656409", "reviewDate": "April 19, 2023", "rating": 5.0, "title": "R*** Helped me find exactly what I was looking for I’m", "review": "very happy with my Miata MX5!", "author": "D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-04-19", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10530078", "reviewUrl": "https://www.dealerrater.com/consumer/social/10530078", "reviewDate": "March 15, 2023", "rating": 5.0, "title": "It was such an easy buying experience.", "review": "I picked out my car online and got financing pre approved before I went to the dealership. When we arrived they had my car right out front and ready to go. So all we had to was the paperwork. Soo easy and fast too.", "author": "h***@***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "B*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-03-15", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10371655", "reviewUrl": "https://www.dealerrater.com/consumer/social/10371655", "reviewDate": "January 25, 2023", "rating": 5.0, "title": "Truly exceptional, going above and beyond to meet", "review": "customer satisfaction. Seamless experience, they have always taken care of us. C*** L*** is a true rockstar!!", "author": "l*** p***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-01-25", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10263907", "reviewUrl": "https://www.dealerrater.com/consumer/social/10263907", "reviewDate": "December 21, 2022", "rating": 5.0, "title": "My experience at the dealership was exceptional.", "review": "T*** P*** assisted me with the sale. From the start (an online request to test drive the 2023 CX-5), T*** promptly reached out and was my main point of contact throughout the entire sales process. He was incredibly professional, helpful, and friendly. I didn't feel like I was being pressured into anything during the price negotiation, and he answered my questions thoroughly and with full transparency. Moving through the signing of all paperwork with Jake Jones was swift while also being explanatory and patient with my questions. I was in and out within just a couple hours. The customer service at this dealership far exceeded my expectations and was a stark contrast to the other dealership that previously had my business. I highly recommend visiting Herzog-Meier for your next lease or purchase!", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-12-21", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10234685", "reviewUrl": "https://www.dealerrater.com/consumer/social/10234685", "reviewDate": "December 10, 2022", "rating": 5.0, "title": "S*** is amazing!", "review": "I highly recommend this dealership and service department if you are shopping in the Portland area.", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** Z***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-12-10", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32095267", "reviewUrl": "https://www.dealerrater.com/consumer/social/32095267", "reviewDate": "October 19, 2026", "rating": 5.0, "title": "I liked the fact that R*** the salesman at Hendrick Honda", "review": "took my trade-in to get appraised. When they were done with the appraisal R*** handed me my car keys back. The sales manager didn’t hold them hostage like so many other car dealerships do to keep you at the dealership. R***, B*** and O*** were very professional and courteous.", "author": "K*** B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R*** P*** B*** N***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-19", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32080477", "reviewUrl": "https://www.dealerrater.com/consumer/social/32080477", "reviewDate": "October 15, 2026", "rating": 5.0, "title": "Coly & Meigan were great!", "review": "Our experience was very good. They respected our process and were very informative. Thanks guys!", "author": "G***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C*** M*** W***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 2.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-15", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32068877", "reviewUrl": "https://www.dealerrater.com/consumer/social/32068877", "reviewDate": "October 11, 2026", "rating": 5.0, "title": "M*** C*** helped us with a CRV sale.", "review": "He was extremely professional and informed. He went over everything about the car and was able to answer all if our questions. Best sales rep I have worked with in decades", "author": "r***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-11", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32064942", "reviewUrl": "https://www.dealerrater.com/consumer/social/32064942", "reviewDate": "October 10, 2026", "rating": 5.0, "title": "pleasant, ATTENTIVE, HELPFUL, LOOKED AT ALTERNATIVES", "review": "salesperson was great, clean, attractive dealership excellent experience satisfied", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** W***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-10", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32054804", "reviewUrl": "https://www.dealerrater.com/consumer/social/32054804", "reviewDate": "October 07, 2026", "rating": 5.0, "title": "C*** is honestly one of the best people I’ve ever worked", "review": "with when buying a vehicle! I definitely prefer going through her over anyone else. She makes the entire process feel easy and comfortable, and she’s always so great to work with. You can tell she genuinely cares about her customers and always looks out for your best interest instead of just trying to make a sale. She takes the time to answer questions, makes sure you feel confident with your decision, and goes above and beyond to help. I highly recommend asking for C*** if you’re looking for someone trustworthy, friendly, and amazing to work with. I’ll definitely continue going through her in the future! ⭐️⭐️⭐️⭐️⭐️", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-07", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32040662", "reviewUrl": "https://www.dealerrater.com/consumer/social/32040662", "reviewDate": "October 02, 2026", "rating": 5.0, "title": "I recently leased another new vehicle from Hendrick", "review": "Honda, and I couldn't be happier with the entire experience. Huge thanks to K*** and S*** for making what can often be a stressful process completely seamless and enjoyable. They were knowledgeable, transparent, accommodating and went above and beyond to make sure I got the right car at a great price without any pressure. If you're in the market for a new car, head to Hendrick Honda and make sure you ask for K*** and S*** - you'll be in great hands! Highly recommended! 5 stars all the way", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** M*** K*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-02", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32034886", "reviewUrl": "https://www.dealerrater.com/consumer/social/32034886", "reviewDate": "October 01, 2026", "rating": 5.0, "title": "M*** C*** was extremely knowledgeable about the", "review": "different models of these vehicles. He was also a nice guy who was a pleasure to work with.", "author": "L***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-01", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32031265", "reviewUrl": "https://www.dealerrater.com/consumer/social/32031265", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Everyone at Hendrick Honda was extremely kind and", "review": "attentive. Sean and M*** in sales are excellent to work with.", "author": "l***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32030492", "reviewUrl": "https://www.dealerrater.com/consumer/social/32030492", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "M*** C*** did a spectacular job enhancing my", "review": "experience for the purchase of my Honda CRV EX. He has positive disposition and he made me make decision to buy in one day. Heis a excellent employee and has impeccable customer service.", "author": "D*** H*** H***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32030661", "reviewUrl": "https://www.dealerrater.com/consumer/social/32030661", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Excellent service and follow through!", "review": "They helped us find the perfect car for our family.", "author": "K***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** N*** T*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32029986", "reviewUrl": "https://www.dealerrater.com/consumer/social/32029986", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Professional and reliable.", "review": "They are organized and quick to make changes and decisions. Good teamwork.", "author": "E***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32026971", "reviewUrl": "https://www.dealerrater.com/consumer/social/32026971", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Just bought my new car I got a Civic could not be more", "review": "happy with my experience here and my sales rep Y*** was great very helpful and friendly through the process", "author": "N*** A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "Y*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32026961", "reviewUrl": "https://www.dealerrater.com/consumer/social/32026961", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "great shopping experience at Hendrick Honda with Y***", "review": "in sales no pressure easy process and she is very knowledgeable I recommend for your next car purchase", "author": "N*** A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "Y*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32026485", "reviewUrl": "https://www.dealerrater.com/consumer/social/32026485", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "My Client Advisor, Mr.", "review": "T*** R***, was truly heaven-sent. He listened carefully to my interests, and when he showed me the vehicle, I was blown away and didn't have to look any further. He was very accommodating with my packed schedule, incredibly knowledgeable, and patient with all of my questions. In addition, he provided valuable information that has been beneficial throughout my ownership experience. My Finance Advisor, A*** G***, was absolutely selfless in spending extra time reviewing the financial documents with me when she could have been off enjoying her birthday that evening. I extend my sincere thanks and appreciation to her for her sweet demeanor, patience, professionalism, and thoroughness, especially on her special day. Together, Mr. R*** and Mrs. G*** made my vehicle-buying experience smooth, enjoyable, and stress-free. Their dedication to outstanding customer service, attention to detail, and genuine care for their clients are truly commendable. I am deeply grateful for all they did and would highly recommend them to anyone seeking an exceptional car-buying experience.", "author": "w***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "T*** R*** A*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32019645", "reviewUrl": "https://www.dealerrater.com/consumer/social/32019645", "reviewDate": "September 28, 2026", "rating": 4.0, "title": "Approachable, professional.", "review": "I found M*** to be very open and honest throughout our relationship. Kudos!", "author": "k***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** E***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-28", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32014618", "reviewUrl": "https://www.dealerrater.com/consumer/social/32014618", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "M*** E*** and Darion G*** did an excellent job in", "review": "finding me a used CRV. They answered all my questions in great detail. I would recommend them to anyone looking for a Honda vehicle.", "author": "J*** R***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G*** M*** E***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32014271", "reviewUrl": "https://www.dealerrater.com/consumer/social/32014271", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "⭐⭐⭐⭐⭐ Chris R*** is an amazing salesman!", "review": "He made the entire car-buying experience easy, comfortable, and stress-free. He was professional, knowledgeable, patient, and genuinely cared about making sure I got the right vehicle. If you’re looking for someone who will take care of you from beginning to end, go see Chris R***! I highly recommend him!", "author": "T***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32014131", "reviewUrl": "https://www.dealerrater.com/consumer/social/32014131", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "Amazing car buying experience at Hendrick Honda with", "review": "sales rep Y***. Very friendly and knowledgeable.", "author": "N***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "Y*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32013371", "reviewUrl": "https://www.dealerrater.com/consumer/social/32013371", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "It was an amazing experience.", "review": "M*** C. And Dorian are very helpful and easy to talk to and get in contact with. Their response was so quick", "author": "A***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32012839", "reviewUrl": "https://www.dealerrater.com/consumer/social/32012839", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "My sales person was M*** C*** at the South Blvd.", "review": "Charlotte location. He was extremely nice and knowledgeable. He walked my son through all of the options on the car and was transparent, which helped my son make an informative decision on which car he wanted. Top tier customer service and I would recommend him and use for future purchases.", "author": "V***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32012556", "reviewUrl": "https://www.dealerrater.com/consumer/social/32012556", "reviewDate": "September 26, 2026", "rating": 5.0, "title": "My experience with M*** C*** was great he helped", "review": "me throughout the whole buying process and explained everything very thoroughly.", "author": "D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32005726", "reviewUrl": "https://www.dealerrater.com/consumer/social/32005726", "reviewDate": "September 24, 2026", "rating": 5.0, "title": "She did an amazing job and got me an amazing price.", "review": "I will always go to her when purchasing a new car. I have purchased multiple vehicles from her over the years", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-24", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32002910", "reviewUrl": "https://www.dealerrater.com/consumer/social/32002910", "reviewDate": "September 23, 2026", "rating": 5.0, "title": "M*** was amazing!", "review": "He made buying my new Honda Accord Hybrid easy, exciting, and stress-free.", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-23", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31991597", "reviewUrl": "https://www.dealerrater.com/consumer/social/31991597", "reviewDate": "September 20, 2026", "rating": 5.0, "title": "This is my second car with them and second time working", "review": "with C***. Will definitely go back once my lease is up. Highly recommend Hendrick Honda.", "author": "S*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-20", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31991585", "reviewUrl": "https://www.dealerrater.com/consumer/social/31991585", "reviewDate": "September 20, 2026", "rating": 5.0, "title": "Always an easy experience working with Hendrick Honda.", "review": "My second car with them and second time working C***. Will definitely go back once my lease is up and highly recommend.", "author": "S*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-20", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31991576", "reviewUrl": "https://www.dealerrater.com/consumer/social/31991576", "reviewDate": "September 20, 2026", "rating": 5.0, "title": "Always a pleasure working with Hendrick Honda.", "review": "Very easy process. My second car with them and second time working C***. Will definitely go back.", "author": "S*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-20", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31991540", "reviewUrl": "https://www.dealerrater.com/consumer/social/31991540", "reviewDate": "September 20, 2026", "rating": 5.0, "title": "C*** and B*** were very helpful when helping me trade", "review": "in my lease for a new one. They answered all of my questions and were very responsive. A*** in finance was also very helpful and everyone made the process go by smoothly. I will definitely be going back.", "author": "S*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-20", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31987252", "reviewUrl": "https://www.dealerrater.com/consumer/social/31987252", "reviewDate": "September 19, 2026", "rating": 5.0, "title": "M*** was very attentive and helpful!", "review": "He had everything prepared when I showed up made everything flow. Recommended 💯", "author": "n***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-19", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31984638", "reviewUrl": "https://www.dealerrater.com/consumer/social/31984638", "reviewDate": "September 19, 2026", "rating": 5.0, "title": "Thanks for the great customer service and for selling us", "review": "our CRV.We appreciate you guys so much for selling us our second car.", "author": "S***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "C*** N*** A*** N***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-19", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31970618", "reviewUrl": "https://www.dealerrater.com/consumer/social/31970618", "reviewDate": "September 14, 2026", "rating": 5.0, "title": "I had a good experience with m*** and he work hard and", "review": "was very patient with me.", "author": "A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-14", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31920030", "reviewUrl": "https://www.dealerrater.com/consumer/social/31920030", "reviewDate": "September 14, 2026", "rating": 5.0, "title": "I was happy with the service.", "review": "Great team. But the time I had to spend there was just too long. Other than that, awesome work!", "author": "s***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "W*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 2.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-14", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31963569", "reviewUrl": "https://www.dealerrater.com/consumer/social/31963569", "reviewDate": "September 12, 2026", "rating": 5.0, "title": "I had a great experience buying my new car with C***", "review": "C***! She was knowledge and friendly, would definitely recommend her to friends and family.", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C*** T*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-12", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31953361", "reviewUrl": "https://www.dealerrater.com/consumer/social/31953361", "reviewDate": "September 09, 2026", "rating": 5.0, "title": "DJ gave us a great experience from beginning to end when", "review": "pickup up our new to us 2018 Accord. Will def. Recommend to my friends and family.", "author": "A***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-09", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31953246", "reviewUrl": "https://www.dealerrater.com/consumer/social/31953246", "reviewDate": "September 09, 2026", "rating": 5.0, "title": "Great Dealership & Sales person that I have bought my", "review": "fifth car from over 20+ years", "author": "P***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-09", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31947255", "reviewUrl": "https://www.dealerrater.com/consumer/social/31947255", "reviewDate": "September 07, 2026", "rating": 5.0, "title": "C*** and B*** were very helpful when helping me trade", "review": "in my lease for a new one. They answered all of my questions and were very responsive. A*** in finance was also very helpful and everyone made the process go by smoothly. I will definitely be going back.", "author": "S*** D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** G*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-07", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31943184", "reviewUrl": "https://www.dealerrater.com/consumer/social/31943184", "reviewDate": "September 05, 2026", "rating": 5.0, "title": "M*** was very helpful and I left feeling informed and", "review": "happy he was the one who helped me", "author": "k***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 3.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-05", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31907734", "reviewUrl": "https://www.dealerrater.com/consumer/social/31907734", "reviewDate": "August 27, 2026", "rating": 5.0, "title": "Outstanding experience all around.", "review": "The only dealer in Charlotte that has been honest with everything", "author": "j*** a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "K*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-27", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31901782", "reviewUrl": "https://www.dealerrater.com/consumer/social/31901782", "reviewDate": "August 26, 2026", "rating": 5.0, "title": "I buy all of my cars from K*** H*** at Hendrick Honda.", "review": "He makes the whole process smooth and easy. I highly recommend you check with him when you are looking for a car.", "author": "C*** 4***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "K*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-26", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31899159", "reviewUrl": "https://www.dealerrater.com/consumer/social/31899159", "reviewDate": "August 25, 2026", "rating": 5.0, "title": "I had a good and friendly and quality service.", "review": "M*** was very clear about everything and let me know about all the warranties", "author": "G***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-25", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "32043768", "reviewUrl": "https://www.dealerrater.com/consumer/social/32043768", "reviewDate": "October 20, 2026", "rating": 5.0, "title": "Excellent sales experience with J***.", "review": "He was very efficient and considerate of my time. In fact, the whole process was very smooth.", "author": "w***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** c*** s***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-20", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31981752", "reviewUrl": "https://www.dealerrater.com/consumer/social/31981752", "reviewDate": "September 18, 2026", "rating": 5.0, "title": "Fast and easy process for leasing.", "review": "Only there for a couple of hours and helpful", "author": "c***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-18", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31940665", "reviewUrl": "https://www.dealerrater.com/consumer/social/31940665", "reviewDate": "September 04, 2026", "rating": 5.0, "title": "Everyone was great.", "review": "It was a crowded day but M*** took care of us. Made us feel special.", "author": "K***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31859324", "reviewUrl": "https://www.dealerrater.com/consumer/social/31859324", "reviewDate": "August 17, 2026", "rating": 5.0, "title": "My appointment was 9:30 am on September 4.", "review": "I drove my 2024 Honda CR-V Hybrid Touring to the dealership and met with J*** Meyers. At 10:10 I left in a new 20266 Honda CR-V Hybrid The releasing was flawless! Once the term sheet was agreed my experience with PENSKE HoNDA was a 10 out of 10’", "author": "H*** B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** M*** C*** (***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-17", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31821876", "reviewUrl": "https://www.dealerrater.com/consumer/social/31821876", "reviewDate": "August 03, 2026", "rating": 5.0, "title": "The process was quick and informative.", "review": "F*** was kind and efficient. The gentleman that went over the car features was very thorough. Thank you Penske Honda for a great car buying experience!", "author": "F*** W***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31819860", "reviewUrl": "https://www.dealerrater.com/consumer/social/31819860", "reviewDate": "August 02, 2026", "rating": 5.0, "title": "Was the best no hassle leasing experience that we have", "review": "had. Price quoted is the price that received.", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31805077", "reviewUrl": "https://www.dealerrater.com/consumer/social/31805077", "reviewDate": "July 30, 2026", "rating": 5.0, "title": "Excellent response time.", "review": "Made transaction very simple and efficient. Great value and overall experience excellent", "author": "t***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-30", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31718017", "reviewUrl": "https://www.dealerrater.com/consumer/social/31718017", "reviewDate": "July 15, 2026", "rating": 5.0, "title": "Penske Honda in Indianapolis makes buying a new car", "review": "effortless. T*** staff work as a team and make you feel like you’re part of their dealership. I give them 10 stars!", "author": "E***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** S*** B*** a***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-15", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31712456", "reviewUrl": "https://www.dealerrater.com/consumer/social/31712456", "reviewDate": "July 06, 2026", "rating": 4.0, "title": "Every dealership has their pushy salesmen that has “been", "review": "in the business for 29 years” and “know what’s best for you” instead of giving you options on the car you’re spending money on and unfortunately I got stuck with him. In order to save the sale, the manager came and talked to us, made it a much better experience and we drove home in a brand new Honda Accord.", "author": "k***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-06", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31712376", "reviewUrl": "https://www.dealerrater.com/consumer/social/31712376", "reviewDate": "July 04, 2026", "rating": 5.0, "title": "S*** was knowledgeable and extremely helpful in our case", "review": "buying experience. S*** was also very patient and creative in helping us walk away with a great deal!", "author": "c***", "visitType": "S*** VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** S*** (*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31703402", "reviewUrl": "https://www.dealerrater.com/consumer/social/31703402", "reviewDate": "July 02, 2026", "rating": 5.0, "title": "Great experience.", "review": "Kind staff. F*** and D*** were awesome to work with. Having been in the car business myself, I was very impressed with the staff and Honda overall.", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31697526", "reviewUrl": "https://www.dealerrater.com/consumer/social/31697526", "reviewDate": "July 01, 2026", "rating": 5.0, "title": "M*** was great to work with.", "review": "He was quick to communicate and flexible with scheduling. Best price for a new vehicle in the area. Waiting to meet with finance took longer than expected but overall a good experience.", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 3.0, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-01", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31676172", "reviewUrl": "https://www.dealerrater.com/consumer/social/31676172", "reviewDate": "June 26, 2026", "rating": 5.0, "title": "Great experience leasing a Honda CRV Hybrid.", "review": "S*** H*** was awesome to work with. Would highly recommend this dealership to anyone interested in purchasing a vehicle.", "author": "i***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-26", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31667961", "reviewUrl": "https://www.dealerrater.com/consumer/social/31667961", "reviewDate": "June 24, 2026", "rating": 5.0, "title": "They really treat you well.", "review": "They are patient and care about getting you in the right car.", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-24", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31667250", "reviewUrl": "https://www.dealerrater.com/consumer/social/31667250", "reviewDate": "June 24, 2026", "rating": 5.0, "title": "They are very professional, efficient, and high quality.", "review": "I highly recommend them and their sales people", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-24", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31640453", "reviewUrl": "https://www.dealerrater.com/consumer/social/31640453", "reviewDate": "June 20, 2026", "rating": 5.0, "title": "Buen servicio y muy amables muchas confianza el vendedor", "review": "muy atento gracias por sus servicios", "author": "g***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-20", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31648264", "reviewUrl": "https://www.dealerrater.com/consumer/social/31648264", "reviewDate": "June 19, 2026", "rating": 5.0, "title": "Excellent buying experience.", "review": "Sales rep, F*** M***, listened to what I wanted and needed in new vehicle. Appreciated his lazer style. No wasting time. Financing experience was smooth and fast. Wonderful having Dennis explaining how how the new features worked on my Odyssey van. Thank you to all! Love my new Honda Odyssey. Nancy K.", "author": "n***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31594211", "reviewUrl": "https://www.dealerrater.com/consumer/social/31594211", "reviewDate": "June 06, 2026", "rating": 5.0, "title": "Very friendly and professional staff.", "review": "Have gone here for years and will keep coming back.", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-06", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31581589", "reviewUrl": "https://www.dealerrater.com/consumer/social/31581589", "reviewDate": "June 03, 2026", "rating": 5.0, "title": "Our salesman S*** was extremely good (the best) The", "review": "lady that did our bank loan (the best) And very happy with the truck that we bought from you", "author": "B***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31532784", "reviewUrl": "https://www.dealerrater.com/consumer/social/31532784", "reviewDate": "June 01, 2026", "rating": 5.0, "title": "I really appreciated Honda's service; the staff members", "review": "who assisted me were excellent, and they were instrumental in helping me acquire my car.Thanks all", "author": "V***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "I*** d*** r*** t***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-01", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31521808", "reviewUrl": "https://www.dealerrater.com/consumer/social/31521808", "reviewDate": "May 20, 2026", "rating": 5.0, "title": "Really great, really awesome.", "review": "The staff there are amazing and they are super helpful and also help me pick out a good choice", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** H*** C*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-20", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31519339", "reviewUrl": "https://www.dealerrater.com/consumer/social/31519339", "reviewDate": "May 19, 2026", "rating": 5.0, "title": "I have bought several Honda’s at Penske.", "review": "I have always had positive experiences and will continue to go back and purchase more.", "author": "j***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31457073", "reviewUrl": "https://www.dealerrater.com/consumer/social/31457073", "reviewDate": "May 12, 2026", "rating": 5.0, "title": "Excellent sales staff and very professional .", "review": "J*** scoring our sales associate was a great help in getting me the CRV I wanted.", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-12", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31456990", "reviewUrl": "https://www.dealerrater.com/consumer/social/31456990", "reviewDate": "May 03, 2026", "rating": 5.0, "title": "Very relaxed atmosphere.", "review": "A*** was the best, no pressure at all. Everyone is really nice. Got a great trade in value for my car and it got me behind a brand new Ridgeline. Thanks guys!", "author": "D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31455722", "reviewUrl": "https://www.dealerrater.com/consumer/social/31455722", "reviewDate": "May 02, 2026", "rating": 5.0, "title": "Great customer service!", "review": "Very well run dealership. Our salesman was knowledgeable and process was smooth.", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** &*** t*** g***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31453034", "reviewUrl": "https://www.dealerrater.com/consumer/social/31453034", "reviewDate": "May 02, 2026", "rating": 5.0, "title": "I had a great experience working with M***.", "review": "He helped me get into a 2026 Honda CR-V TrailSport and made the whole process smooth and stress free. He was patient, knowledgeable, and really worked with me to make sure I got what I wanted. If you’re looking for a reliable and honest salesperson, M*** is definitely the one to go to. Highly recommend!", "author": "A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31362778", "reviewUrl": "https://www.dealerrater.com/consumer/social/31362778", "reviewDate": "April 25, 2026", "rating": 5.0, "title": "One of the reasons we love Penske honda is the experience", "review": "of the sales reps, we had a new one this time - H***. We have purchased 12 vehicles (all Hondas) and they have have treated us very well!", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-25", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31404840", "reviewUrl": "https://www.dealerrater.com/consumer/social/31404840", "reviewDate": "April 21, 2026", "rating": 5.0, "title": "Excellent service at Pankin Honda.", "review": "Ever R*** was professional, helpful, and made everything easy. Highly recommend!", "author": "i***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-21", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31398754", "reviewUrl": "https://www.dealerrater.com/consumer/social/31398754", "reviewDate": "April 20, 2026", "rating": 5.0, "title": "The executive Hebert R*** is the best to join you at", "review": "Honda family, I highly recommended!", "author": "d***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-20", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31392198", "reviewUrl": "https://www.dealerrater.com/consumer/social/31392198", "reviewDate": "April 18, 2026", "rating": 5.0, "title": "Penske Honda is a true one-stop destination for buying", "review": "your dream car. From the start, their no-pressure sales approach made the experience comfortable and enjoyable. They offer a wide selection of vehicles with plenty of color options, and their pricing is highly competitive. I’d especially like to highlight our excellent experience with sales representative Ei Madi, who patiently guided us through choosing the right variant, and sales manager Sam, who went above and beyond to accommodate our requests and secure the best deal on our Honda Prologue Elite. Finally, finance manager Doug Winston addressed all our questions before we signed the documents and even helped us consider a discount on additional coverage.", "author": "S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "E*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-18", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31391568", "reviewUrl": "https://www.dealerrater.com/consumer/social/31391568", "reviewDate": "April 18, 2026", "rating": 5.0, "title": "Professional at every level.", "review": "All who were involved are knowledgeable, courteous, and respectful of my time.", "author": "j***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-18", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31341220", "reviewUrl": "https://www.dealerrater.com/consumer/social/31341220", "reviewDate": "April 04, 2026", "rating": 5.0, "title": "Five stars isn’t enough for T*** W***.", "review": "He sold both me and my dad our cars and made the whole process seamless, honest, and actually enjoyable. T*** is the real deal - knowledgeable, patient, and genuinely invested in getting you the right car. Penske Honda is lucky to have him, and so were we.", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** W*** C*** K***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31332438", "reviewUrl": "https://www.dealerrater.com/consumer/social/31332438", "reviewDate": "April 02, 2026", "rating": 5.0, "title": "Great Experience purchasing our new Honda with J***", "review": "T*** at Penske. It was an Honest straightforward fair deal with great pricing couldn’t ask for more.", "author": "E***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31328082", "reviewUrl": "https://www.dealerrater.com/consumer/social/31328082", "reviewDate": "April 01, 2026", "rating": 5.0, "title": "Dealership was very clean and staff was incredibly", "review": "professional and helpful. Time management for the Customer was of the utmost importance.", "author": "T***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** p*** C*** (***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-01", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31312094", "reviewUrl": "https://www.dealerrater.com/consumer/social/31312094", "reviewDate": "March 29, 2026", "rating": 5.0, "title": "Great job finding the right car for me based on my needs.", "review": "S*** P*** was great to work with!", "author": "j***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-03-29", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31152490", "reviewUrl": "https://www.dealerrater.com/consumer/social/31152490", "reviewDate": "February 18, 2026", "rating": 5.0, "title": "J*** was great in assisting us!", "review": "Awesome staffs! Great ambiance to secure purchase. Fast and easy process!", "author": "K***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-18", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31098722", "reviewUrl": "https://www.dealerrater.com/consumer/social/31098722", "reviewDate": "February 04, 2026", "rating": 5.0, "title": "Excellent staff.", "review": "They listened to what i wanted, worked with me to get it and gave me a good price. It was an excellent experience.", "author": "B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31043005", "reviewUrl": "https://www.dealerrater.com/consumer/social/31043005", "reviewDate": "January 21, 2026", "rating": 5.0, "title": "I recently bought at vehicle at Penske.", "review": "It was a very positive experience overall with the sales team allowing me to explore the different models and there was no pressure. They are an extremely busy bunch but I was impressed at how quickly they had someone engage with me and follow through entire process. I did visit multiple times and they were very profressional ensuring everything was timely. I'd highly recommend penske for anyone looking to buy one.", "author": "v***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "I*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-01-21", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31029618", "reviewUrl": "https://www.dealerrater.com/consumer/social/31029618", "reviewDate": "January 17, 2026", "rating": 5.0, "title": "Great service - love my new car 💗 great color and style", "review": "would recommend the CRV Hybrid", "author": "l***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-01-17", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31910120", "reviewUrl": "https://www.dealerrater.com/consumer/social/31910120", "reviewDate": "August 28, 2026", "rating": 5.0, "title": "I didn't think I'd be buying a car when I visited this", "review": "place a few days ago but L*** in sales made me a deal my wife and I couldn't pass up! Would highly recommend this dealership. Everyone from sales to service was very welcoming.", "author": "S*** N***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "L*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31910020", "reviewUrl": "https://www.dealerrater.com/consumer/social/31910020", "reviewDate": "August 28, 2026", "rating": 5.0, "title": "L*** was amazing to work with!", "review": "She was extremely knowledgable about all the cars and made sure I found the right one that fit my family's budget. Thank you so much, L***. Ask for her if you want a great experience here!", "author": "R*** S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "L*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31867440", "reviewUrl": "https://www.dealerrater.com/consumer/social/31867440", "reviewDate": "August 16, 2026", "rating": 5.0, "title": "We purchased a new Volvo XC 90 plug-in hybrid from D***", "review": "G***. Loved the experience! I was dreading having to spend time buying a car but this purchase was smooth and easier than any other car-buying experience we’ve ever had. We had such great conversations with D*** as we had many things in common with him. Andy made the financials easy and Grayson was so helpful in teaching us all the ins and outs of our fancy, new car!! Thank you, Herzog-Meier!", "author": "U***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-16", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31158445", "reviewUrl": "https://www.dealerrater.com/consumer/social/31158445", "reviewDate": "February 20, 2026", "rating": 5.0, "title": "D*** found the Volvo I was looking for about 3 hours", "review": "away. Although he thought it would only take a couple days to get it and it took over a week, that’s not his fault. The rest of the sale went smoothly.", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-20", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31122236", "reviewUrl": "https://www.dealerrater.com/consumer/social/31122236", "reviewDate": "February 11, 2026", "rating": 5.0, "title": "S***.", "review": "Was the best she worked with us through all our question and took excellent care of us through the entire process", "author": "S***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-11", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30865988", "reviewUrl": "https://www.dealerrater.com/consumer/social/30865988", "reviewDate": "December 06, 2025", "rating": 5.0, "title": "From the moment we walked in, both S*** and B***", "review": "made us feel welcome. Our overall experience was outstanding. My family and I highly recommend Herzog-Meier Volvo for their professionalism and commitment to customer satisfaction.Thank you Saige for the personalized walkaround video that transparently address the car's condition and features prior us driving up.", "author": "S***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "B*** T*** S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-12-06", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30502290", "reviewUrl": "https://www.dealerrater.com/consumer/social/30502290", "reviewDate": "September 06, 2025", "rating": 5.0, "title": "My buying experience with S*** was really first rate and", "review": "enjoyable. Her enthusiasm made it clear she really believes in the cars she's selling, and she was able to explain features and benefits in detail. I was choosing between an XC-40 and XC-60, and she did a great job explaining the process pros and cons without showing bias in either direction, which I really appreciated. When I settled on the XC-40 S*** was instrumental in helping me locate one outside of Portland in the color I preferred, even sending a driver to Tacoma so I wouldn't have to wait for truck delivery. The hands on runthrough of features by D*** G*** was also very thorough and professional. All in all, a great car buying experience.", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** L*** (*** s***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-09-06", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30364206", "reviewUrl": "https://www.dealerrater.com/consumer/social/30364206", "reviewDate": "August 04, 2025", "rating": 5.0, "title": "Terrific buying experience with D*** G*** & Herzog", "review": "Meier. Turns out I met D*** many years ago and had bought another new Volvo from him. I was thrilled to find him still selling Volvos. He's professional, friendly but not pushy, and, first things first, asked what I was looking for! D*** found my new 2026 Volvo XC60 with the exact features, interior & color I wanted. It took a nationwide search but D*** kept on top of it, and made it happen. He kept in contact by phone, text, and email so I was always in the loop of the search. Processing paperwork was a breeze. Between D***, B***, and G*** (awesome tech) all my questions were answered. Many thanks D***, it was great working with you (again!) & the Herzog Meier team.", "author": "N***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G*** G*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-08-04", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "29900997", "reviewUrl": "https://www.dealerrater.com/consumer/social/29900997", "reviewDate": "April 13, 2025", "rating": 5.0, "title": "S*** did a great job for us on our new vehicle", "review": "purchase and was proactive in helping us buy before tariffs go into effect.", "author": "S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-04-13", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "29808225", "reviewUrl": "https://www.dealerrater.com/consumer/social/29808225", "reviewDate": "March 24, 2025", "rating": 5.0, "title": "It was an excellent experience with Herzog-Meier Volvo", "review": "dealership, again. D*** G*** and the team did a great job with the car finding, purchasing and taking care of the customer. This is my second car experience with D*** and the Herzog-Meier Volvo team and recommend them to anyone!", "author": "s***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-03-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "13094150", "reviewUrl": "https://www.dealerrater.com/consumer/social/13094150", "reviewDate": "January 31, 2025", "rating": 5.0, "title": "I had an excellent experience with the Herzog-Meier team,", "review": "yet again. S*** and the entire team take such amazing care of their customers and provide so much transparency in the buying and financing process. This is the second car I've purchased at HM and will definitely buy from them again in the future!", "author": "e***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-31", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "13028163", "reviewUrl": "https://www.dealerrater.com/consumer/social/13028163", "reviewDate": "January 13, 2025", "rating": 5.0, "title": "S*** is the best, excellent customer care,", "review": "respectful and trustworthy at herzog-Meier. I love my Volvo. Please don't hesitate to reach out to Staphanie, so welcoming and she explains so good.", "author": "n***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-13", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12775807", "reviewUrl": "https://www.dealerrater.com/consumer/social/12775807", "reviewDate": "October 30, 2024", "rating": 5.0, "title": "We recently purchased a Volvo XC90 from Herzog-Meier and", "review": "the entire experience from first contact to final delivery was the most pleasant experience we have ever had purchasing a car. Thank you to S*** and K*** for making this so great.", "author": "Z***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** L*** a*** K***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-10-30", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12447409", "reviewUrl": "https://www.dealerrater.com/consumer/social/12447409", "reviewDate": "August 02, 2024", "rating": 5.0, "title": "The whole experience from start to finish was so smooth", "review": "and seamless. I had a terrible time at another dealership local to me and chose to complete my purchase with HM. S*** led the transaction with integrity and professionalism. I felt like my asks were heard and they did everything they could to make this a stress and hassle free experience. Including delivery my car to me 3 hours away and signing paperwork in my driveway. I would recommend S*** and Herzog-Meier to anyone looking for a drama free experience.", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-08-02", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12234855", "reviewUrl": "https://www.dealerrater.com/consumer/social/12234855", "reviewDate": "June 02, 2024", "rating": 5.0, "title": "I have purchased many cars in my lifetime but S*** at", "review": "Volvo made this the easiest experience. She is so friendly, helpful and willing to go the extra mile to help you. She is quick to respond to questions and always available. So basically she made this the best car buying experience I’ve ever had.", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** A*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-06-02", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12223783", "reviewUrl": "https://www.dealerrater.com/consumer/social/12223783", "reviewDate": "May 31, 2024", "rating": 5.0, "title": "D*** G*** was exceptional with his expert,", "review": "personable, and efficient service while we purchased a new XC40 Volvo! We couldn't have asked for a better car buying experience. Thanks D***!", "author": "m***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-05-31", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11822515", "reviewUrl": "https://www.dealerrater.com/consumer/social/11822515", "reviewDate": "February 24, 2024", "rating": 5.0, "title": "My wife and I had the most pleasant experience at", "review": "Herzog-Meier because of Stephanie Tichenor. From our cold walk in to the dealership at the beginning, she was always positive and attentive to what our needs were in a vehicle. That included everything from the seats to the electronics that were standard. Always made suggestions and asked questions to clarify what our interests were and the best size for our needs. We ended up purchasing a new XC60 from her and have never looked back. Her associate Sage showed us how everything worked on the vehicle, both inside and out. Her patience with us seniors was incredible, and she explained and answered all of questions no matter how strange they were.", "author": "R***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "A*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-02-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10453914", "reviewUrl": "https://www.dealerrater.com/consumer/social/10453914", "reviewDate": "February 20, 2023", "rating": 5.0, "title": "Purchased my second vehicle from Herzog Meier Mazda.", "review": "Since purchasing my first Mazda from Herzog Meier almost 4 years ago, it was time to pay them another visit in search for a vehicle for my son. I have stayed in touch with my original sales person, J*** J***, over the years from paying him visits during oil changes and the occasional email. I told him what I was looking to do and what I was trying to get my son into and the conversation began. I also thought this would be a great learning experience for my son for future auto purchases. J*** greeted me and my son and Introduced me to Brody Heath, fairly young and up coming sales person. J*** informed me that Brody would be helping me but he would be available if any questions came up. Brody, being young, actually around my son’s age, was very personable and I was really impressed how knowledgeable he was about the vehicles. He did a great job during the process and was a joy to work with. So, All in all, it was another great buying experience and Herzog Meier Mazda has made a customer for life. Not only do I enjoy driving Mazda vehicles, everyone from Sales and Service, shout out to you Greg Childers😉, are always welcoming and their new showroom is incredible. Thank you for another awesome buying experience!", "author": "R***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** J***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-02-20", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10368978", "reviewUrl": "https://www.dealerrater.com/consumer/social/10368978", "reviewDate": "January 24, 2023", "rating": 5.0, "title": "Pleasant, low key, not pushy.", "review": "We knew what we wanted, we had been looking for quite while. We simply picked it out, test drove it, and purchased it. All payment options and warranties were explained to us, we made o*** decision and bought the car, it took less than 2 hours total and I happily drive my new auto home.", "author": "b***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** K*** w*** o***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-01-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10367782", "reviewUrl": "https://www.dealerrater.com/consumer/social/10367782", "reviewDate": "January 24, 2023", "rating": 5.0, "title": "Great experience beginning to end.", "review": "Courteous and professional staff. Our second car less than a year from them!", "author": "A***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-01-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10128058", "reviewUrl": "https://www.dealerrater.com/consumer/social/10128058", "reviewDate": "November 04, 2022", "rating": 5.0, "title": "My interactions with the Herzog-Meier service personnel", "review": "on November 1, 2022 were very comfortable. I was received courteously by Ezequiel G*** (agent) who efficiently dealt with my automobile issues; arranged for immediate attention by other service personnel; and suggested additional no-cost inspections while my VW was in their shop. When D*** C*** helped me wrap up the visit, he displayed extensive knowledge about the VW products and the work that had been completed. Mr. C*** did an excellent job and was quite impressive.", "author": "g***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "E*** G*** D*** C***", "ratingCustomerService": 5.0, "ratingFriendliness": 5.0, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": 5.0, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-11-04", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32029847", "reviewUrl": "https://www.dealerrater.com/consumer/social/32029847", "reviewDate": "October 15, 2026", "rating": 5.0, "title": "Recently bought a new Honda.", "review": "Meigan and C*** made our experience terrific. They respected our buying process. I’ll buy my next car from them for sure.", "author": "G***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C*** M*** W***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 4.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-15", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32070935", "reviewUrl": "https://www.dealerrater.com/consumer/social/32070935", "reviewDate": "October 12, 2026", "rating": 5.0, "title": "We unfortunately had one of our cars totaled by a", "review": "distracted driver, and needed to get our hands on a replacement car within a 7 day period before we had to return the rental car that insurance provided us with, and were referred to a specific salesman at this location by a friend. Our Salesman, S***, was extremely helpful in answering questions, addressing issues, and helping us find the right car and service plan for our situation- and he went above and beyond in helping us get the car before our rental’s deadline as well. We are very grateful for the experience, and would not hesitate to recommend this to others.", "author": "D***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "A*** G*** S*** F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-12", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32064608", "reviewUrl": "https://www.dealerrater.com/consumer/social/32064608", "reviewDate": "October 10, 2026", "rating": 5.0, "title": "C*** @ Hendrick Honda is the best.", "review": "I told her what I wanted and she made it happen in 4 days. Absolutely one of the best var buying experiences I've had. She's professional and very knowledgeable. Highly recommend this dealership.", "author": "v***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** F*** C*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-10", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32034725", "reviewUrl": "https://www.dealerrater.com/consumer/social/32034725", "reviewDate": "October 01, 2026", "rating": 5.0, "title": "I would recommend this Hendrick dealership to anybody", "review": "interested in purchasing a Honda. They were all top rate, and S*** in particular, went above and beyond to make this purchase easy", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** M*** W*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-01", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32026982", "reviewUrl": "https://www.dealerrater.com/consumer/social/32026982", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Just bought a new CRV today great experience here at", "review": "Hendrick Honda and my sales rep Y*** was the best very low pressure and informative would recommend you work with her", "author": "H***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "Y*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32020286", "reviewUrl": "https://www.dealerrater.com/consumer/social/32020286", "reviewDate": "September 28, 2026", "rating": 5.0, "title": "Great car buying experience.", "review": "I purchased my first brand new car (2926 Honda CRV Hybrid). The sales representative (Isreal H***) was the best.", "author": "S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** M*** I*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-28", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32010553", "reviewUrl": "https://www.dealerrater.com/consumer/social/32010553", "reviewDate": "September 25, 2026", "rating": 4.0, "title": "Exceptional experience.", "review": "Entire process was easy and efficient. There was no pressure to make quick decisions. Very relationship driven and honest caring staff.", "author": "J***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G*** S*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-25", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31997008", "reviewUrl": "https://www.dealerrater.com/consumer/social/31997008", "reviewDate": "September 22, 2026", "rating": 5.0, "title": "Friendly, courteous, no pressure atmosphere where I truly", "review": "felt heard and valued as a customer.", "author": "p***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** W*** T*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-22", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31991727", "reviewUrl": "https://www.dealerrater.com/consumer/social/31991727", "reviewDate": "September 20, 2026", "rating": 5.0, "title": "Hendrick Honda is a good dealership.", "review": "They spent time talking with me and very professional. I felt appreciated", "author": "P***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G*** C*** N***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-20", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31984534", "reviewUrl": "https://www.dealerrater.com/consumer/social/31984534", "reviewDate": "September 18, 2026", "rating": 5.0, "title": "Both the sales finance associates were very knowledgeable", "review": "and helpful. They listened to my needs and made suggestions that fit me perfectly. This was my second time buying a used car from Hendrick. Glad I came back!", "author": "s***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "T*** F*** J*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-18", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31945176", "reviewUrl": "https://www.dealerrater.com/consumer/social/31945176", "reviewDate": "September 06, 2026", "rating": 5.0, "title": "We worked with M*** and T*** at the Charlotte place", "review": "to get a really good deal on a car I had my eyes on. M*** got me all the information I needed within two hours of our initial contact. She was diligent, even went and got another car I was looking at to bring it over so I could test drive both of them. She also made sure no one else got the car I was looking at because I was driving 4 hours to get to her. They are easy to talk to and don't xx you. They do what they can to make things happen. I'm really pleased with the car buying experience!", "author": "B***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "A*** P*** T*** F***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-06", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31928711", "reviewUrl": "https://www.dealerrater.com/consumer/social/31928711", "reviewDate": "September 02, 2026", "rating": 5.0, "title": "Professional, personable, caring, interested in customer", "review": "needs, immaculate facilities. Hendrick Honda is an outstanding operation from the moment you walk in the door, warmly greeted by the receptionist, meeting the knowledgeable and sales professional, to finalizing the paperwork with the competent and pleasurable financial manager. A comfortable and correct decision buying from Hendrick.", "author": "d***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** M*** I*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-02", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31918372", "reviewUrl": "https://www.dealerrater.com/consumer/social/31918372", "reviewDate": "August 31, 2026", "rating": 5.0, "title": "Just bought my first new car!", "review": "!! The whole experience was amazing and so easy!!! C*** was wonderful and so helpful! I recommend this dealership and C*** to anyone who wants to buy a car and have a good experience!", "author": "s***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C*** G*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-31", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31917202", "reviewUrl": "https://www.dealerrater.com/consumer/social/31917202", "reviewDate": "August 30, 2026", "rating": 5.0, "title": "They are very friendly and we very helpful in helping me", "review": "to choose the perfect Honda for me. They are very knowledgeable about their cars and it was a great experience with their team! I have looked at other dealerships but Hendrick by far is the best! I very highly recommend them for ther expert service!!!", "author": "u***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R*** P*** B*** N***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "32045884", "reviewUrl": "https://www.dealerrater.com/consumer/social/32045884", "reviewDate": "October 06, 2026", "rating": 4.0, "title": "Professional, knowledgeable, friendly and courteous place", "review": "to go to get a vehicle weather new or used", "author": "d***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "K***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-06", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "32002036", "reviewUrl": "https://www.dealerrater.com/consumer/social/32002036", "reviewDate": "September 23, 2026", "rating": 5.0, "title": "No hassle negotiating over a text and phone, super place", "review": "to work with. Even financing was easy with no pressure.", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31931198", "reviewUrl": "https://www.dealerrater.com/consumer/social/31931198", "reviewDate": "September 17, 2026", "rating": 5.0, "title": "Sale rep has an excellent attention to the customer.", "review": "I’m extremely happy with my deal and with all the attention received from M*** M***.", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-17", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31943511", "reviewUrl": "https://www.dealerrater.com/consumer/social/31943511", "reviewDate": "September 05, 2026", "rating": 5.0, "title": "As a female, I always expect ‘second class’ treatment and", "review": "to not be taken seriously. HOWEVER!! T*** Walker and everyone else I worked with were EXCEPTIONAL! When I had questions, I got straight answers and never felt like I w*** being ‘talked down to.’ Will definitely recommend Penske to others!", "author": "V*** H*** B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** D*** a*** I***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-05", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31874743", "reviewUrl": "https://www.dealerrater.com/consumer/social/31874743", "reviewDate": "August 19, 2026", "rating": 5.0, "title": "Honda delivers excellent quality, comfort, reliability,", "review": "technology, and style. I’m extremely satisfied with my experience.", "author": "B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "H*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31810491", "reviewUrl": "https://www.dealerrater.com/consumer/social/31810491", "reviewDate": "July 31, 2026", "rating": 5.0, "title": "Everyone that I interacted with were pleasant to work", "review": "with, especially B*** B***. I had to wait for an insurance payout and they were very patient and ended up being a smooth transaction. I appreciate the kindness . I’ve bought 2 vehicles at Penske and will go there first if I need another. Love my CRV!", "author": "j***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "B*** B*** C*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-31", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31710200", "reviewUrl": "https://www.dealerrater.com/consumer/social/31710200", "reviewDate": "July 04, 2026", "rating": 5.0, "title": "Great Dealership!", "review": "! Great people that work there. By far the best car buying experience my wife and I ever had. Penske had the vehicle we were looking for. We didn’t settle for something we really didn’t want. They had the best price, beating the prices at other dealers we looked at by $3k!! We drove from NW Indiana 2 hours to Penske Honda in Indianapolis and we couldn’t be more pleased with Penske!! A+++", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31647202", "reviewUrl": "https://www.dealerrater.com/consumer/social/31647202", "reviewDate": "June 19, 2026", "rating": 5.0, "title": "i HAVE PURCASED OVER A DOZEN NEW VEHICLES AND THIS WAS", "review": "ONE OF THE BEST CAR BUYING EXPERIENCES. SALESMAN WAS FRIENDLY, PROFESSIONAL, AND EFFICIENT", "author": "D***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31628994", "reviewUrl": "https://www.dealerrater.com/consumer/social/31628994", "reviewDate": "June 15, 2026", "rating": 5.0, "title": "Another excellent experience at Penske Honda.", "review": "S*** is super knowledgeable and very professional. He made the leasing experience extremely easy for me.", "author": "b***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-15", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31620235", "reviewUrl": "https://www.dealerrater.com/consumer/social/31620235", "reviewDate": "June 12, 2026", "rating": 5.0, "title": "T*** H*** was fantastic Easy process Highly", "review": "recommend the dealership and T*** for anyone needing a new car", "author": "d***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-12", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31581594", "reviewUrl": "https://www.dealerrater.com/consumer/social/31581594", "reviewDate": "June 03, 2026", "rating": 5.0, "title": "Great buying experience.", "review": "It was a quick and efficient process after deciding on a vehicle", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** S*** T*** a***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31581611", "reviewUrl": "https://www.dealerrater.com/consumer/social/31581611", "reviewDate": "June 03, 2026", "rating": 4.0, "title": "I liked the buying experience with Penske Honda.", "review": "F*** was very informed about the Ridgeline I was looking for and was able to give me several options to see what worked with my budget and the options I was looking for. The overall sales experience was very refined, and everyone I dealt with along the way was knowledgeable and nice to work with.", "author": "E***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-06-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31521478", "reviewUrl": "https://www.dealerrater.com/consumer/social/31521478", "reviewDate": "May 20, 2026", "rating": 5.0, "title": "Penske Honda is the best!", "review": "J*** D*** went above and beyond and met our needs! We truly love our Pilot Touring and highly recommend you go see J*** and get one for yourself!", "author": "L***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-20", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31507517", "reviewUrl": "https://www.dealerrater.com/consumer/social/31507517", "reviewDate": "May 18, 2026", "rating": 5.0, "title": "Had a great experience at Honda!", "review": "The staff was friendly, professional, and made the whole process smooth and stress-free. Excellent customer service and I’m very happy with my purchase. Highly recommend! A*** was great!", "author": "a***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-18", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31505511", "reviewUrl": "https://www.dealerrater.com/consumer/social/31505511", "reviewDate": "May 15, 2026", "rating": 5.0, "title": "Staff was very attentive to customers and worked hard to", "review": "ensure customer satisfaction was maximized", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "T*** W***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-15", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31462722", "reviewUrl": "https://www.dealerrater.com/consumer/social/31462722", "reviewDate": "May 05, 2026", "rating": 5.0, "title": "S*** was an excellent sales associate!", "review": "He was knowledgeable, thorough and patient while helping me find just the right car.", "author": "P***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** C*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-05", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31451735", "reviewUrl": "https://www.dealerrater.com/consumer/social/31451735", "reviewDate": "May 02, 2026", "rating": 5.0, "title": "J*** and S*** were the best.", "review": "They took care of all my needs. They treated me fairly and made sure I was happy with everything.", "author": "R***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "J*** a*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-05-02", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31444675", "reviewUrl": "https://www.dealerrater.com/consumer/social/31444675", "reviewDate": "April 30, 2026", "rating": 5.0, "title": "S*** was extremely nice and helpful with explaining their", "review": "pricing and information on the car I wanted. Provided me with a fair offer and was patient with me as well.", "author": "I***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-30", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31414778", "reviewUrl": "https://www.dealerrater.com/consumer/social/31414778", "reviewDate": "April 23, 2026", "rating": 4.0, "title": "Very efficient, but a lot going on kinda felt like my", "review": "wife and I was on an assembly line and we were just next in line. Everyone was friendly, polite and professional. My wife enjoyed D***! Even gave him a hug! My deal is I’m looking for the cheapest and no ad on’s which I received. We were there in 2021 and probably will be back if I get the best deal in Indiana!! Thank you", "author": "T***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** B*** a*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31413721", "reviewUrl": "https://www.dealerrater.com/consumer/social/31413721", "reviewDate": "April 23, 2026", "rating": 5.0, "title": "V*** friendly, knowledgeable and help b*** not pushy.", "review": "M*** was a g*** help in finding the right car for me w*** no pressure!", "author": "J*** S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** a*** t*** o***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": 3.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31413201", "reviewUrl": "https://www.dealerrater.com/consumer/social/31413201", "reviewDate": "April 23, 2026", "rating": 5.0, "title": "The entire team was professional, courteous and friendly!", "review": "The best car buying experience I have ever had.", "author": "C*** B***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** M*** C*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31388217", "reviewUrl": "https://www.dealerrater.com/consumer/social/31388217", "reviewDate": "April 17, 2026", "rating": 5.0, "title": "There was an ease with the sales people, as they", "review": "recognized I was a loyal customer and helped me.", "author": "K***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** S*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": null, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-17", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31386463", "reviewUrl": "https://www.dealerrater.com/consumer/social/31386463", "reviewDate": "April 16, 2026", "rating": 5.0, "title": "We just purchased a 2026 Honda Passport Trailsport Elite", "review": "from Penske Honda with salesperson S*** P***. Our service was very professional and efficient every step of the way. The facility was immaculate and assistants were very available offering great information and help about our new vehicle. I would definitely recommend anyone looking for a Honda to give Penske on 96th St., Indy a visit.", "author": "c***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-16", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31371964", "reviewUrl": "https://www.dealerrater.com/consumer/social/31371964", "reviewDate": "April 13, 2026", "rating": 5.0, "title": "Penske Honda was easy to work with.", "review": "They made the buying process quick and easy. S*** was an awesome salesperson. He was very attentive and responsive. On the day of my purchase, I called ahead. He secured the vehicle I wanted, which was the last one on the lot, and he got the process going quickly. I highly recommend S*** and will seek him out for my next purchase.", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-13", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31335207", "reviewUrl": "https://www.dealerrater.com/consumer/social/31335207", "reviewDate": "April 03, 2026", "rating": 5.0, "title": "Friendly, helped us get a great deal.", "review": "Knowledgeable, S*** the salesman was great as was S*** the finance guy", "author": "c***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** s*** ,*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-04-03", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31284137", "reviewUrl": "https://www.dealerrater.com/consumer/social/31284137", "reviewDate": "March 22, 2026", "rating": 4.0, "title": "M*** R*** was the sales manager.", "review": "He always stayed in touch and reached out to simply say hello to stay in touch. Appreciate his relationship.", "author": "N***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** R*** B*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-03-22", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31213542", "reviewUrl": "https://www.dealerrater.com/consumer/social/31213542", "reviewDate": "March 04, 2026", "rating": 5.0, "title": "Wife and I had purchased 3 vehicles from here in the last", "review": "6 years and have had great experiences each time. B*** and S*** were both great and very knowledgeable. Vehicle pricing was fair and the sales guys weren’t pushy or overbearing. Great communication as to what was on the lot that we were interested in and they would get the vehicles ready for us to test drive when they knew we were stopping through. Highly recommend purchasing one of their certified vehicles.", "author": "P***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "B*** a*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-03-04", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31155984", "reviewUrl": "https://www.dealerrater.com/consumer/social/31155984", "reviewDate": "February 19, 2026", "rating": 5.0, "title": "Top notch dealership!", "review": "Our salesman M*** was very knowledgeable & explained everything, did not feel pressured or hurried.", "author": "l***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31137927", "reviewUrl": "https://www.dealerrater.com/consumer/social/31137927", "reviewDate": "February 14, 2026", "rating": 5.0, "title": "We would highly recommend Penske Honda, B*** B*** was", "review": "awesome to work with. Worked hard presenting us with options and no pressure to purchase.", "author": "b***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "B*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-14", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31124749", "reviewUrl": "https://www.dealerrater.com/consumer/social/31124749", "reviewDate": "February 11, 2026", "rating": 3.0, "title": "J*** was very good.", "review": "The problem I had was with the person that was supposed to go over the vehicle. He did a bad job i went back and talked to J*** and he was going to have some one that knew the vehicle to go over it with me but I didn't have time then. I'm trying to watch videos now to learn how to set it up for us.", "author": "d***", "visitType": "S*** VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** S*** s***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 2.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-02-11", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31059314", "reviewUrl": "https://www.dealerrater.com/consumer/social/31059314", "reviewDate": "January 25, 2026", "rating": 5.0, "title": "Great service, good sales person M***, all people were", "review": "pleasant. I appreciate the services. Thanks", "author": "J***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-01-25", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "31050416", "reviewUrl": "https://www.dealerrater.com/consumer/social/31050416", "reviewDate": "January 23, 2026", "rating": 1.0, "title": "After being lied to about the time it would take to", "review": "deliver our new Volvo, when it was finally delivered there were title/licensing issues. The dealer gave us temporary plates tucked into a ‘welcome bag’ without mention that it was there. I was lucky not to get pulled over on the drive home. The temporary tags expired 10 days after delivery and the dealer apparently messed up the titling, but I wasn’t told this when I called. Instead, I was told to drive with the expired tags -“don’t worry, no one will pull you over for that”. The sales person had the gaul to tell me that the tags were for 21 days - from the time of the paper work to the late delivery. I guess they’d give expired plated to someone whose delivery was longer than 21 days.", "author": "A***", "visitType": "SALES VISIT - NEW", "recommends": "No", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 3.0, "ratingPriceTransparency": 3.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-01-23", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30912980", "reviewUrl": "https://www.dealerrater.com/consumer/social/30912980", "reviewDate": "December 18, 2025", "rating": 4.0, "title": "Our experience on the sales side: Our salesperson,", "review": "S***, was professional and very helpful. We very much appreciated how S*** gathered what we were interested in and helped us narrow it down to first 6 and then 2 vehicles, and followed up on all of our questions, including honest feedback on particular models. S*** was very responsive to our questions over text and email and made it clear she was in our corner. She even made the extra effort to help us close on the new vehicle during her time off. Thank you! We also found their technical salesperson, Grayson, very friendly and helpful in explaining all the features on our vehicle. After many high-pressure car sales at this and other dealers in the past, we can see that the Herzog Meier sales team has been working to create a new customer-focused environment. Our experience on the service side: We had our old Volvo under warranty repair. The service department has some room for improvement on timely customer communications regarding repairs on the vehicle.", "author": "F*** R***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 4.0, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-12-18", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30050322", "reviewUrl": "https://www.dealerrater.com/consumer/social/30050322", "reviewDate": "May 20, 2025", "rating": 5.0, "title": "We just came home with a pre-owned XC60 for our son's", "review": "first car and the whole experience - from finding the car online to driving it home - was seamless. Huge thanks to D*** G. for his easy, friendly professionalism, and Andy, who wrapped up all the paperwork and talked monster trucks with our 7yo daughter while I signed. We've been stressed about getting a safe, clean, and fairly priced car for our soon-to-be driver and that's literally in the rearview now. We're definitely coming back for our next car!", "author": "f***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-05-20", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12980078", "reviewUrl": "https://www.dealerrater.com/consumer/social/12980078", "reviewDate": "December 30, 2024", "rating": 5.0, "title": "Customer service was terrific and the whole car buying", "review": "experience was very good! Our sales rep, S***, was very informative and guided the process from start to finish!", "author": "L*** S***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-12-30", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12526011", "reviewUrl": "https://www.dealerrater.com/consumer/social/12526011", "reviewDate": "August 24, 2024", "rating": 5.0, "title": "shutout to E*** B*** , as s*** manager he had", "review": "every maintenance required marked with price / critically so you can me your own financial decision of what to spend on , also reached out to the Volvo VIP extended warranty to get some modules replace, the approval and installation was over night, Highly recommended", "author": "A***", "visitType": "S*** VISIT", "recommends": "Yes", "employeesWorkedWith": "E*** B*** s*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2024-08-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12481247", "reviewUrl": "https://www.dealerrater.com/consumer/social/12481247", "reviewDate": "August 12, 2024", "rating": 5.0, "title": "S*** was efficient, knowledgeable and so helpful in this", "review": "buying process. From beginning to end, a pleasant experience which is unusual for many dealerships.", "author": "D***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-08-12", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11766802", "reviewUrl": "https://www.dealerrater.com/consumer/social/11766802", "reviewDate": "February 08, 2024", "rating": 1.0, "title": "This dealership has singlehandedly stopped me from", "review": "recommending Volvos to people in Portland. The cars are great, but God help you if you need service of any kind. - Appointments for \"normal\" service are booked 3-5 months out, and are often longer if you want a loaner. This includes if you have a check engine light. - Their service \"inspections\" are a joke. I took my 2019 XC60 in for a check engine light and 40k mile service which includes an inspection. The day after picking it up, the whole hybrid system fails. So much for the inspection. - Now that I've waited 3 months for a service that caused more issues than it fixed, I now have to wait another month with an undriveable car because of how badly they are booked out. - After dropping the car off for the repairs under warranty, I'm told the repairs will take more than a month because they have to ship some parts from Sweden. And guess what, no loaner, but they'll try to find something. - 2 week later, still no loaner, despite being told over a week ago that I'm \"highest on my priority to get you in one.\" - On top of all that, they have the gall to charge 3% to take credit cards. The square reader I can buy at Staples only charges 2.6%. This is on top of $1000+ routine services. Overall, terrible customer experience, terrible communication with me having to constantly follow up with the service department for updates, and extremely expensive.", "author": "c***", "visitType": "SERVICE VISIT", "recommends": "No", "employeesWorkedWith": "D*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 2.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 1.0, "ratingOverallExperience": null, "reviewDateIso": "2024-02-08", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11399339", "reviewUrl": "https://www.dealerrater.com/consumer/social/11399339", "reviewDate": "November 01, 2023", "rating": 1.0, "title": "This dealership gave me the best sales experience of my", "review": "auto buying life and several months later lost every ounce of goodwill with some of the worst service experiences I've ever had. Leading with the absurd, I was allowed to put my $3,000 downpayment on a credit card, free of surcharges, yet their service department won't accept credit cards without a 3% surcharge. What the heck? They claim \"everyone\" is now doing this. This is a bald faced lie. Their two competitors for Volkswagen dealers in PDX are not doing it, nor did my old Honda dealership, nor does my partner's independent repair shop. Nobody these days carries enough cash to cover the typical service bill. This move is anti-consumer, massively inconvenient, and represents a backdoor price hike. All I wanted was a convenient service experience and instead I learned I would have to visit the bank if I wanted to pay the advertised price, because they're too cheap to accept credit cards without surcharging, like virtually every other business and ALL their competitors do. Additionally, their service department seems very unstaffed. They are always harried and stressed. Shortly after purchasing my vehicle I encountered an apparently common issue, wherein my entire instrument cluster would randomly shut off. It took SEVEN WEEKS to get an appointment to get this looked at, seven weeks during which I had to drive my brand new vehicle and accept the fact that my speedometer (and all other instruments) would randomly stop working, a huge safety issue. The fix for this problem took 15 minutes, a computer reset, something I could have performed myself had they shared the information. Instead I had to drive around for seven weeks with a major safety issue, on a brand new car. Will be visiting their competitors for my future service needs and would discourage my friends and family from transacting business with them.", "author": "T***", "visitType": "SERVICE VISIT", "recommends": "No", "employeesWorkedWith": "E*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 1.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 1.0, "ratingOverallExperience": null, "reviewDateIso": "2023-11-01", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11007948", "reviewUrl": "https://www.dealerrater.com/consumer/social/11007948", "reviewDate": "July 22, 2023", "rating": 5.0, "title": "This is the revamped & stylish V*** center with", "review": "Herzog-Meier, and the staff couldn't be more top notch, especially M*** ! Nowadays with everything automated and online, it's refreshing to have excellent customer s***!", "author": "m***", "visitType": "S*** VISIT", "recommends": "Yes", "employeesWorkedWith": "M*** i*** V*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-07-22", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10819589", "reviewUrl": "https://www.dealerrater.com/consumer/social/10819589", "reviewDate": "June 04, 2023", "rating": 5.0, "title": "Service department gave great customer service!", "review": "Rep was wonderful and friendly and my car was done earlier than anticipated!", "author": "Y***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "E***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-06-04", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10810155", "reviewUrl": "https://www.dealerrater.com/consumer/social/10810155", "reviewDate": "June 01, 2023", "rating": 5.0, "title": "M*** in service was terrific.", "review": "Clear communication, proactive, friendly. Took good care of all of our needs", "author": "l***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-06-01", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10795033", "reviewUrl": "https://www.dealerrater.com/consumer/social/10795033", "reviewDate": "May 28, 2023", "rating": 5.0, "title": "D*** and M*** couldn't have treated us better when", "review": "we were stranded due to battery failure in our new Volvo. They helped us get the car transported to the dealership, and made time to evaluate and fix the problem immediately. We highly recommend Herzog-Meier!", "author": "m***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "D*** a*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-05-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10768173", "reviewUrl": "https://www.dealerrater.com/consumer/social/10768173", "reviewDate": "May 20, 2023", "rating": 5.0, "title": "Great service as usual.", "review": "G*** was professional and friendly, and service was completed within the estimated time. No pressure to purchase any additional work like at some other places.", "author": "M***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "G*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-05-20", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10723661", "reviewUrl": "https://www.dealerrater.com/consumer/social/10723661", "reviewDate": "May 08, 2023", "rating": 5.0, "title": "J*** and Eseqeual were terrific.", "review": "Great customer service and professionalism. They both insured my interests in a pre trip inspection were exceeded.", "author": "J*** C***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** E*** N*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-05-08", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10723155", "reviewUrl": "https://www.dealerrater.com/consumer/social/10723155", "reviewDate": "May 07, 2023", "rating": 5.0, "title": "Service department was very organized and efficient", "review": "Providing a lift was very helpful thank you", "author": "p***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "N*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-05-07", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10717484", "reviewUrl": "https://www.dealerrater.com/consumer/social/10717484", "reviewDate": "May 05, 2023", "rating": 5.0, "title": "Working with D*** for my 80K service was great.", "review": "He was very knowledgeable, professional and was able to deliver on getting the vehicle back to me exactly as promised. He kept in contact with me and let me know of additional issues that should be addressed. He is the best and I enjoyed working with him!", "author": "K***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "D*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-05-05", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10631764", "reviewUrl": "https://www.dealerrater.com/consumer/social/10631764", "reviewDate": "April 12, 2023", "rating": 5.0, "title": "Great service department/Service Writer and quality", "review": "technicians, I will be going back in the future.", "author": "J***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-04-12", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10543343", "reviewUrl": "https://www.dealerrater.com/consumer/social/10543343", "reviewDate": "March 19, 2023", "rating": 5.0, "title": "Best experience I have had with a dealership or auto shop", "review": "so far. They were able to fix an issue my engine was having when everywhere else I called said no one was able to get the part. They were able to get me scheduled super fast and were able to perform the service in one day. Great customer service and appreciate the attention to detail!", "author": "E*** F***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-03-19", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10462505", "reviewUrl": "https://www.dealerrater.com/consumer/social/10462505", "reviewDate": "February 22, 2023", "rating": 5.0, "title": "Had an emergency service performed on our 2018 GTI due to", "review": "some a**hat busting out our passenger side window for no reason. J*** in VW service as well as J*** her assistant are rock stars and always go the extra mile to help us out when needed and we're grateful and very appreciative. Thanx again and keep up the great work ... :)", "author": "d***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** a*** J***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-02-22", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10448507", "reviewUrl": "https://www.dealerrater.com/consumer/social/10448507", "reviewDate": "February 18, 2023", "rating": 5.0, "title": "Clean, modern Waiting Area for service with coffee and", "review": "internet. B*** was prompt and courteous with updates on my 2021 XC60 T8 Recharge R-Design. Loaner was a brand new XC60 B5. 30K Service and Software Update Advisory were completed on time and recommended additional items were properly explained and noted. Highly recommended for service vs “the other guys” in the Portland, OR area.", "author": "T*** C***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-02-18", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10318808", "reviewUrl": "https://www.dealerrater.com/consumer/social/10318808", "reviewDate": "January 08, 2023", "rating": 5.0, "title": "This vehicle purchase could not have been smoother.", "review": "From reception to sales, parts to onboarding, then finally business manager, everyone played their part, and ensured a pleasant experience. We love our new ID.4, and look forward to years of enjoyment.", "author": "j***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-01-08", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10300936", "reviewUrl": "https://www.dealerrater.com/consumer/social/10300936", "reviewDate": "January 02, 2023", "rating": 5.0, "title": "I was treated with warmth and needed to have my tire", "review": "looked at. Even though they were booked they went out of there in providing me the service I needed. Great service.", "author": "P***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "S*** Z***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2023-01-02", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10285016", "reviewUrl": "https://www.dealerrater.com/consumer/social/10285016", "reviewDate": "December 29, 2022", "rating": 5.0, "title": "Was very leary as it was Christmas Eve, the Volvo agent", "review": "was late getting in due to the bad weather (which I understand) & the VW side checked me in for my car service. It went very smooth and fast. The VW agents were super nice, friendly and explained everything. Ezekiel is who helped me along with another agent but I dont remember his name. Great Service!", "author": "j***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "N*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2022-12-29", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10168541", "reviewUrl": "https://www.dealerrater.com/consumer/social/10168541", "reviewDate": "November 18, 2022", "rating": 5.0, "title": "I recently had a problem with a system in my car and", "review": "within an hour they were able to get me into the service center and was fixed in less than an hour. So thankful for the friendly staff and for going above a beyond to help me when I really needed it! T*** and his team are amazing!", "author": "k***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "D*** T*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2022-11-18", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10102339", "reviewUrl": "https://www.dealerrater.com/consumer/social/10102339", "reviewDate": "October 28, 2022", "rating": 5.0, "title": "C*** is not only extremely knowledgeable but such a", "review": "delight as well! This is my second time working with her and I'm just as pleased as my first experience if not more (not surprised in the slightest). If you're looking for a no pressure car buying experience, you've gotta come here. I'll surely be back in the future and will recommend C*** to anyone else I know!", "author": "R*** P***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** L***", "ratingCustomerService": 5.0, "ratingFriendliness": 5.0, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-10-28", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10062171", "reviewUrl": "https://www.dealerrater.com/consumer/social/10062171", "reviewDate": "October 18, 2022", "rating": 5.0, "title": "We had a wonderful experience with C***!", "review": "She was patient and so helpful throughout the whole process. We felt so comfortable and are so happy with our purchase. Thank you!!", "author": "e***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** L***", "ratingCustomerService": 5.0, "ratingFriendliness": 5.0, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-10-18", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32087945", "reviewUrl": "https://www.dealerrater.com/consumer/social/32087945", "reviewDate": "October 19, 2026", "rating": 5.0, "title": "Excellent service, excellent personnel, easy, fast,", "review": "efficient. Very good. Good WiFi, early appointments, easily to schedule", "author": "m***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "M*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-19", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32086473", "reviewUrl": "https://www.dealerrater.com/consumer/social/32086473", "reviewDate": "October 16, 2026", "rating": 5.0, "title": "It's always a pleasure to work with A*** D*** and", "review": "his team. They are very knowledgeable, professional and courteous. In addition to taking care of what needs to be done, they always do a thorough inspection and point out potential problem areas proactively. But there's never any pressure to get anything done if you'd rather wait. A*** is always flexible in scheduling and accommodating of customer needs. Even besides, A*** I have always had nothing but positive experience with the other service folks. Guys, thanks to you my 2012 Civic still runs like a champ!", "author": "r***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "C*** P*** A*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-16", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32084630", "reviewUrl": "https://www.dealerrater.com/consumer/social/32084630", "reviewDate": "October 16, 2026", "rating": 5.0, "title": "Jeffrey worked his magic and resolved my a/c concern.", "review": "I trust him with my Honda CRV to get the job right the first time. Thank you Jeffrey!", "author": "k***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 4.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-16", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32074189", "reviewUrl": "https://www.dealerrater.com/consumer/social/32074189", "reviewDate": "October 14, 2026", "rating": 5.0, "title": "D*** was totally informative and very knowledgeable.", "review": "He made the update experience easy and was responsive", "author": "T***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "D*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-14", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32076810", "reviewUrl": "https://www.dealerrater.com/consumer/social/32076810", "reviewDate": "October 14, 2026", "rating": 5.0, "title": "This was my first experience at Hendrick Honda.", "review": "I moved up from Florida and needed to have some recall work done on my car. My service advisor. G*** was absolutely wonderful about keeping me updated on the inspection and the work being done. I truly enjoyed the experience and didn’t feel like I was being pressured into anything extra to do. I will definitely be back.", "author": "S***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "A*** G*** ,*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-14", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32038603", "reviewUrl": "https://www.dealerrater.com/consumer/social/32038603", "reviewDate": "October 05, 2026", "rating": 5.0, "title": "Thank you for service and support my 🚗 youth is the most", "review": "precious thing ever and I’m proud of you for that my love my service mmat", "author": "j***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** B*** T*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-05", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32033918", "reviewUrl": "https://www.dealerrater.com/consumer/social/32033918", "reviewDate": "October 01, 2026", "rating": 5.0, "title": "Fast, efficient even without an appointment.", "review": "I appreciate them so much! I’m always happy with service at this dealership!", "author": "m***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "A*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-10-01", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32029955", "reviewUrl": "https://www.dealerrater.com/consumer/social/32029955", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "I bought my Fit from Hendrick and all my maintenance and", "review": "repairs have been completed by Hendrick and I am very happy and satisfied with the Company. The employees are outstanding and I know they will take care of my Fit for the next two hundred thousand miles. Thank you for the great service.", "author": "c***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32023666", "reviewUrl": "https://www.dealerrater.com/consumer/social/32023666", "reviewDate": "September 29, 2026", "rating": 5.0, "title": "I have been here multiple times to have either a vehicle", "review": "or pieces painted to match. I always return because the finish , quality and staff are top notch.", "author": "d***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "C*** S*** T*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-29", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32019182", "reviewUrl": "https://www.dealerrater.com/consumer/social/32019182", "reviewDate": "September 28, 2026", "rating": 5.0, "title": "I had such a great experience at Hendrick Honda!", "review": "A*** was amazing to work with - friendly, knowledgeable, and made the entire process easy and enjoyable. I absolutely love my new Civic Si and couldn’t be happier with my purchase. The sales staff made me feel welcomed from start to finish. Highly recommend A*** and the Hendrick Honda team!", "author": "M***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "A*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-28", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32015040", "reviewUrl": "https://www.dealerrater.com/consumer/social/32015040", "reviewDate": "September 27, 2026", "rating": 5.0, "title": "M*** and Z*** were absolutely great!", "review": "!! Extremely knowledgeable and helpful!!! Got me in and out super quick!!! Thanks guys!!!", "author": "B***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "Z*** C*** M*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-27", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32008158", "reviewUrl": "https://www.dealerrater.com/consumer/social/32008158", "reviewDate": "September 25, 2026", "rating": 5.0, "title": "I have been working with Hendrick over the past 20 years", "review": "and have found them to be very reputable.", "author": "b***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "M*** H***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 4.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-25", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32006444", "reviewUrl": "https://www.dealerrater.com/consumer/social/32006444", "reviewDate": "September 24, 2026", "rating": 5.0, "title": "This was my first service appintment for my new Honda", "review": "Pilot. Everyone was very professional and acomidating. Everything was explained. I really appreciated the vidoe sent to my phone with the status update. Hendricks has been great from our purchase to the service. Well done Hendricks!!", "author": "r***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "T*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-24", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32002341", "reviewUrl": "https://www.dealerrater.com/consumer/social/32002341", "reviewDate": "September 23, 2026", "rating": 5.0, "title": "great people at your dealership however the lack of", "review": "Blind Spot and heated seats (I thought they were standard) was not discussed", "author": "l***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "D*** E*** A*** N***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 5.0, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-23", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31980138", "reviewUrl": "https://www.dealerrater.com/consumer/social/31980138", "reviewDate": "September 17, 2026", "rating": 5.0, "title": "Never pushy, excellent service, fair prices, love the", "review": "video service walk-around that I can send to my husband, as I sit and wait for my car to get done.", "author": "r***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** S*** M*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-17", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31973327", "reviewUrl": "https://www.dealerrater.com/consumer/social/31973327", "reviewDate": "September 15, 2026", "rating": 5.0, "title": "Staff was friendly and helpful.", "review": "Work was completed in a reasonable time. Good overall experience.", "author": "t***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "C*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 4.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-15", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31971562", "reviewUrl": "https://www.dealerrater.com/consumer/social/31971562", "reviewDate": "September 15, 2026", "rating": 5.0, "title": "Well run dealership.", "review": "Have done business with Hendrick Honda for 31 years. Many vehicle purchases and their service department has handled the service 100% of the time. They have always been fair and honest. Very happy!!!", "author": "l***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "G*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-15", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31969708", "reviewUrl": "https://www.dealerrater.com/consumer/social/31969708", "reviewDate": "September 14, 2026", "rating": 5.0, "title": "Good and timely communication.", "review": "Transparent and fair pricing. Courteous service. Clean environment. Convenient location. Two thumbs up", "author": "e***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "Z*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-14", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31960918", "reviewUrl": "https://www.dealerrater.com/consumer/social/31960918", "reviewDate": "September 11, 2026", "rating": 5.0, "title": "C*** in the service department is a wonderful", "review": "advisor. She helps me take great care of my vehicle.", "author": "S***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "C*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-11", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31954847", "reviewUrl": "https://www.dealerrater.com/consumer/social/31954847", "reviewDate": "September 09, 2026", "rating": 5.0, "title": "I had the pleasure of working with G*** B***, when I", "review": "took my car in to have oil changed and tires rotated & aligned. G*** was very pleasant, listened to my concerns, and answered my questions. I never felt rushed. I appreciated his calm demeanour and the excellent service I received.", "author": "R***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "G*** B***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-09-09", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31904719", "reviewUrl": "https://www.dealerrater.com/consumer/social/31904719", "reviewDate": "August 27, 2026", "rating": 4.0, "title": "Always efficient and love how they keep you informed", "review": "about the progress! Great job there ! I have confidence in honda", "author": "J***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "M*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-08-27", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31998771", "reviewUrl": "https://www.dealerrater.com/consumer/social/31998771", "reviewDate": "September 23, 2026", "rating": 5.0, "title": "M*** helped me find the vehicle that fit my wants and", "review": "needs. The rest of the staff were courtesy and helpful .", "author": "Y***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31920316", "reviewUrl": "https://www.dealerrater.com/consumer/social/31920316", "reviewDate": "August 31, 2026", "rating": 1.0, "title": "I had a brief interaction with M*** via text message,", "review": "which was my preferred method of communication. After initially making contact with him and spelling out what I was looking for, I was quickly told that my numbers weren't going to work and that there was no room for further negotiation. I wanted to give Penske Honda a shot at earning my business again after purchasing my current vehicle from them. Although my first purchase experience wasn't the greatest, I still decided to give them the first opportunity. I'm very disappointed in their lack of effort to work with and retain a returning customer. Proceed with caution. I'll try my luck at Hare Honda, Ed Martin, or Andy Mohr.", "author": "a***", "visitType": "SALES VISIT - NEW", "recommends": "No", "employeesWorkedWith": "M*** R***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": 2.0, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 2.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-31", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31914430", "reviewUrl": "https://www.dealerrater.com/consumer/social/31914430", "reviewDate": "August 29, 2026", "rating": 5.0, "title": "J***, was extremely helpful.", "review": "The whole process was extremely efficient. Would highly recommend J*** and Penske Honda.", "author": "w***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-29", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31906522", "reviewUrl": "https://www.dealerrater.com/consumer/social/31906522", "reviewDate": "August 27, 2026", "rating": 5.0, "title": "The sales department was very helpful despite not having", "review": "the specific color car. They allowed me to test drive several models. Most receptive to my concerns.", "author": "A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "J*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 4.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-27", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31883107", "reviewUrl": "https://www.dealerrater.com/consumer/social/31883107", "reviewDate": "August 23, 2026", "rating": 5.0, "title": "Had great experience sales man good to work with easy to", "review": "talk to would recommend Penske in the near future", "author": "b***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** D***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-23", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31863767", "reviewUrl": "https://www.dealerrater.com/consumer/social/31863767", "reviewDate": "August 15, 2026", "rating": 5.0, "title": "I had a really great experience at Penske Honda!", "review": "I purchased a 2016 Honda Civic, and the entire process only took about two hours from start to finish. The car was super clean, in great condition, and exactly what I was looking for. Apparently everybody else thought so too, because people kept calling and asking about it while I was there buying it! 😂 S*** was great! He was straightforward and honest with me from the beginning, which I really appreciated. There was no pressure, no sales pitch, and no games. He was extremely patient, accommodating, kind, and just genuinely sincere. Talking and working with him honestly felt more like I was doing business with family than buying a car from a salesperson. He made me feel comfortable throughout the entire process, and that meant a lot to me. K***, who handled the financing, was great too! He was patient, explained everything, answered my questions, and didn’t make me feel rushed at all. Between him and S***, the whole process was just easy. I had been doing a LOT of looking before I found this car, so I was very happy to finally find something I felt good about. I walked out feeling like I got a wonderful, reliable car and was treated well in the process. I would definitely recommend Penske Honda, and if you go, ask for S***! I couldn’t be happier with my new-to-me Civic! ❤️", "author": "a***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** ,*** K***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-08-15", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31762599", "reviewUrl": "https://www.dealerrater.com/consumer/social/31762599", "reviewDate": "July 19, 2026", "rating": 5.0, "title": "The staff were really friendly and professional.", "review": "They had a good selection of cars. I would return in the future.", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "F*** S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-07-19", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31698254", "reviewUrl": "https://www.dealerrater.com/consumer/social/31698254", "reviewDate": "July 01, 2026", "rating": 5.0, "title": "I met with the receptionist to leave my car for its", "review": "maintenance and she provided me with a car to use for the day. Everything was handled very professionally. I was called by the customer receptionist that my car was ready for pick up. When I arrived at the dealership, I handed the receptionist the keys to the car I had borrowed, and she handed my Leo’s and I was in my way. Very good experience.", "author": "o***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "J*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 5.0, "ratingOverallExperience": null, "reviewDateIso": "2026-07-01", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31683181", "reviewUrl": "https://www.dealerrater.com/consumer/social/31683181", "reviewDate": "June 28, 2026", "rating": 5.0, "title": "All I encountered were kind & thoughtful.", "review": "I went in for a problem with car a 2007 carb t*** I dearly loved & had purchased new from this dealer. Has been serviced there all these years. Found to be too costly to repair & needed to replace all I encountered were supportive & understanding I was overwhelmed with news. I had literally loved this car Realized I needed to replace it. Ended up purchasing a 2024 li mile car after much work & fu in T*** Hackett part to fund car t*** fit me & my needs. Met P*** Meade for appraisal C*** i*** p*** who I first met was clear in explanation & answering questions thus all started on Monday & found my replacement car in Friday D*** whom I dealt with for signing & paying was also kind & answered questions & cincerns. Felt supported thru out all this 19 year customer", "author": "L***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "C*** i*** p*** o***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": 5.0, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": 4.0, "ratingOverallExperience": null, "reviewDateIso": "2026-06-28", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11808367", "reviewUrl": "https://www.dealerrater.com/consumer/social/11808367", "reviewDate": "February 20, 2024", "rating": 5.0, "title": "D*** G*** and Herzog-Meier Volvo provided excellent", "review": "communication on the status of my ordered vehicle while providing great service in getting me through the process and on my way with my new vehicle. Well done!! Highly recommended.", "author": "T***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "D*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 5.0, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-02-20", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11438871", "reviewUrl": "https://www.dealerrater.com/consumer/social/11438871", "reviewDate": "November 12, 2023", "rating": 5.0, "title": "R*** L*** was an amazing salesperson.", "review": "Would definitely recommend him and the dealership to anyone in the market for a new car.", "author": "l***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": 5.0, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-11-12", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32068879", "reviewUrl": "https://www.dealerrater.com/consumer/social/32068879", "reviewDate": "October 11, 2026", "rating": 5.0, "title": "M*** was very helpful in helping us find the right car.", "review": "He was patient and informative. One of the most refreshing test drives we have done in a long time.", "author": "k***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": 4.0, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-10-11", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "30057304", "reviewUrl": "https://www.dealerrater.com/consumer/social/30057304", "reviewDate": "May 22, 2025", "rating": 5.0, "title": "Our shopping and buying experience with Stephanie was", "review": "incredible. She was very helpful from our first call and followed through quickly with questions we had. We were impressed and thankful. Grayson did a wonderful job orienting us to the features and operation of our new car. Overall, an enjoyable experience.", "author": "t***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "A*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-05-22", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "13010149", "reviewUrl": "https://www.dealerrater.com/consumer/social/13010149", "reviewDate": "January 07, 2025", "rating": 5.0, "title": "Looking for someone who's knowledgeable, efficient, and", "review": "wants to make your car buying experience enjoyable? Look no further, S*** at Herzog-Meier Volvo was an absolute dream to work with.", "author": "L***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-07", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12996094", "reviewUrl": "https://www.dealerrater.com/consumer/social/12996094", "reviewDate": "January 03, 2025", "rating": 5.0, "title": "It was of the best car-buying experiences I’ve ever had.", "review": "S***’s professionalism and genuine focus on customer satisfaction made the process stress-free and enjoyable.", "author": "M***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2025-01-03", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "12610516", "reviewUrl": "https://www.dealerrater.com/consumer/social/12610516", "reviewDate": "September 16, 2024", "rating": 5.0, "title": "I recently purchased a 2024 Volvo XC90, and I can't say", "review": "enough about the incredible service I received from S***, L***, and G***. From start to finish, the experience was nothing short of exceptional. S*** was incredibly knowledgeable and patient throughout the process. She took the time to understand my needs and helped me navigate the features and options available. Her expertise made me feel confident in my decision! L*** was equally fantastic - his professionalism and attention to detail were impressive. He ensured everything went smoothly with the paperwork and explained each step clearly. It was reassuring to have someone so efficient guiding me through the formalities. And then there's G***, who provided stellar support on delivery day. He walked me through every feature of the car, ensuring I was comfortable and excited about driving away in my new XC90. The trio worked seamlessly together, making what can often be a stressful experience feel effortless and enjoyable! Thank you all for going above and beyond!", "author": "k***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "S*** L*** G***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2024-09-16", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11591266", "reviewUrl": "https://www.dealerrater.com/consumer/social/11591266", "reviewDate": "December 24, 2023", "rating": 5.0, "title": "R*** L*** was great to work with.", "review": "He was very responsive, friendly and thorough. I highly recommend!", "author": "c***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "R*** L***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-12-24", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "11420774", "reviewUrl": "https://www.dealerrater.com/consumer/social/11420774", "reviewDate": "November 07, 2023", "rating": 1.0, "title": "Wait for service appointment is unreasonable (over 4", "review": "months as of today) they need to do better", "author": "E***", "visitType": "SERVICE VISIT", "recommends": "No", "employeesWorkedWith": "S*** T***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-11-07", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10967546", "reviewUrl": "https://www.dealerrater.com/consumer/social/10967546", "reviewDate": "July 12, 2023", "rating": 5.0, "title": "I received exceptional service from N***!", "review": "His communication was excellent, and he completed the job exactly as needed. I was referred to N*** by my regular vehicle shop, and he worked on some service covered under the VW warranty. I was impressed with his consistent communication and timely delivery throughout the entire process.", "author": "H*** A***", "visitType": "SERVICE VISIT", "recommends": "Yes", "employeesWorkedWith": "N*** P***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2023-07-12", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "reviewId": "10224201", "reviewUrl": "https://www.dealerrater.com/consumer/social/10224201", "reviewDate": "December 07, 2022", "rating": 5.0, "title": "E*** made a routine experience exceptional.", "review": "Thank you for the amazing service and care of our VW.", "author": "C***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "E***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2022-12-07", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "32030202", "reviewUrl": "https://www.dealerrater.com/consumer/social/32030202", "reviewDate": "September 30, 2026", "rating": 5.0, "title": "Had such a great experience with Y***!", "review": "She is incredibly sweet, knowledgeable, and detail-oriented. You can tell she truly cares about her clients and the quality of her work.", "author": "m***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "Y*** A***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-30", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31963568", "reviewUrl": "https://www.dealerrater.com/consumer/social/31963568", "reviewDate": "September 12, 2026", "rating": 5.0, "title": "Recently tagged along with a friend during her test drive", "review": "and car buying experience with C*** C*** - she was fabulous! The process seemed very smooth from a third party perspective and you can tell she knows Hondas. If I’m ever in the market for a Honda I’d definitely work with C***.", "author": "A***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "C*** C*** T*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-12", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31951596", "reviewUrl": "https://www.dealerrater.com/consumer/social/31951596", "reviewDate": "September 08, 2026", "rating": 5.0, "title": "I received excellent service purchasing my new van.", "review": "Meagan was very attentive and answered all the questions I had.", "author": "J***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** W*** T*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-08", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31943216", "reviewUrl": "https://www.dealerrater.com/consumer/social/31943216", "reviewDate": "September 05, 2026", "rating": 5.0, "title": "Today, I visited the dealership to look for a vehicle and", "review": "had the pleasure of working with M***. He was absolutely amazing throughout the entire process. He took the time to clearly explain everything, broke down all of my options, and answered my questions thoroughly. His professionalism, patience, and willingness to help made the decision-making process much easier. I truly appreciate the excellent customer service and would highly recommend M*** to anyone looking for a vehicle.", "author": "M***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "M*** C***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-05", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "22721", "dealerName": "Hendrick Honda", "dealerCity": "Charlotte", "dealerState": "NC", "dealerUrl": "https://www.dealerrater.com/dealer/Hendrick-Honda-dealer-reviews-22721/", "reviewId": "31941943", "reviewUrl": "https://www.dealerrater.com/consumer/social/31941943", "reviewDate": "September 05, 2026", "rating": 5.0, "title": "I just bought my first car in United States.", "review": "My car condition is OK so far. I will see whether a customer service at the dealer will be good.", "author": "N*** K***", "visitType": "SALES VISIT - USED", "recommends": "Yes", "employeesWorkedWith": "A*** N*** T*** M***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-09-05", "scrapedAt": "2026-10-20T21:22:09Z" }, { "source": "DealerRater", "dealerId": "10691", "dealerName": "Penske Honda", "dealerCity": "Indianapolis", "dealerState": "IN", "dealerUrl": "https://www.dealerrater.com/dealer/Penske-Honda-dealer-reviews-10691/", "reviewId": "31304360", "reviewUrl": "https://www.dealerrater.com/consumer/social/31304360", "reviewDate": "March 27, 2026", "rating": 5.0, "title": "Everyone is very friendly and helpful.", "review": "I got the car I wanted and was comfortable with the price!", "author": "O***", "visitType": "SALES VISIT - NEW", "recommends": "Yes", "employeesWorkedWith": "S***", "ratingCustomerService": null, "ratingFriendliness": null, "ratingFinance": null, "ratingPricing": null, "ratingPurchaseTime": null, "ratingPriceTransparency": null, "ratingTradeIn": null, "ratingQualityOfWork": null, "ratingServiceTime": null, "ratingOverallExperience": null, "reviewDateIso": "2026-03-27", "scrapedAt": "2026-10-20T21:22:17Z" }, { "source": "DealerRater", "rowType": "employee", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "employeeName": "D*** G***", "employeeReviews": 13, "employeeAvgRating": 5.0, "employeeLowRatedReviews": 0, "employeeLastReviewDate": "****-**-16", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "rowType": "employee", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "employeeName": "S*** T***", "employeeReviews": 8, "employeeAvgRating": 4.38, "employeeLowRatedReviews": 1, "employeeLastReviewDate": "****-**-04", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "rowType": "employee", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", "dealerCity": "Beaverton", "dealerState": "OR", "dealerUrl": "https://www.dealerrater.com/dealer/Herzog-Meier-Volkswagen-Volvo-Mazda-dealer-reviews-16172/", "employeeName": "A*** A***", "employeeReviews": 6, "employeeAvgRating": 5.0, "employeeLowRatedReviews": 0, "employeeLastReviewDate": "****-**-06", "scrapedAt": "2026-10-20T21:22:03Z" }, { "source": "DealerRater", "rowType": "employee", "dealerId": "16172", "dealerName": "Herzog-Meier Volkswagen Volvo Mazda", 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