Privacy Policy

Last Updated: November 10, 2025

At Automation by Experts, we build trust through transparency. This policy explains what information we collect and why, in simple terms.

1. Information We Collect

We only collect information essential for providing our services.

• When you contact us: If you fill out our contact or quote form, we collect your name, email, and any project details you provide so we can respond to your inquiry.
• When you use our website: We collect anonymous analytics data (like which pages are popular) to improve our site. We do not use invasive tracking cookies.
• When you are a client: We collect the necessary information to manage your project and process payments.

2. Client Data

This is the most important part. Any data we access, scrape, or process for your project is your data.

• We treat all client data as strictly confidential.
• We only use your data to deliver the agreed-upon automation service.
• We never use or share your project data for any other purpose, period.
• Data handling and storage protocols are defined in our service agreement with you.

3. How We Use Your Information

• To provide our services: To build, deliver, and support your automation projects.
• To communicate with you: To answer your questions and send project updates.
• To improve our services: We use general feedback and anonymous data to make our services better.

4. When We Share Information

We do not sell your personal information. We only share information in a few specific cases:

• With trusted service providers (like our web host) who are essential to running our business.
• If required by law, though we would strive to notify you if possible.
• As directed by you for your specific project (e.g., sending data to your systems).

5. Data Security

We take security seriously. We use appropriate technical and organizational measures to protect your information and any data related to your project from unauthorized access or disclosure.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. Just ask.

7. Changes to This Policy

If we make significant changes to this policy, we will notify our clients directly. For minor updates, we will revise the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions about this policy, please contact us at: contact@automationbyexperts.com.